Case Study: 7-Eleven improves loss prevention and store oversight with DTiQ

7-Eleven - Customer Case Study

7-Eleven, one of the largest convenience store chains in North America, needed a better way to connect POS transactions with video and monitor issues like voids, no sales, age-restricted sales, and theft across its Southern California locations. The customer turned to DTiQ and its exception reporting and video management tools to gain clearer visibility into day-to-day store activity.

DTiQ implemented a system that links transactions to recorded footage, sends exception alerts, and supports SmartAudit™ reporting for focused review of critical incidents. As a result, 7-Eleven was able to investigate theft, verify ID-checking for restricted items, provide evidence to police, and improve accountability among employees. While the impact on financials was not precisely measured, 7-Eleven reported that DTiQ helped catch and deter thieves, strengthen oversight, and make store operations more manageable.

7-Eleven