Case Study: Historic Royal Palaces achieves PCI DSS compliance and prevents card‑holder data exfiltration with Dtex Systems

PCI DSS Compliance and Information Security Policy Enforcement

Historic Royal Palaces (HRP) is a UK trust that preserves and showcases iconic historic sites and welcomes millions of visitors each year, many of whom pay by credit card. To protect both its national treasures and customer payment data, HRP needed to meet PCI DSS requirements and prove strict control over how cardholder data was captured, stored and accessed by staff.

Dtex deployed user activity monitoring to detect staff copying cardholder data and creating unauthorized spreadsheets and databases. By configuring real-time alerts and proactive policy enforcement, HRP prevented these unauthorized activities and gained the audit trails and evidence required to demonstrate PCI DSS compliance.

Historic Royal Palaces