Case Study: Delivery Hero achieves seamless global collaboration with DTEN video conferencing solutions

Delivery Hero Chooses DTEN for Intuitive Video Conferencing and Collaboration

Delivery Hero, a global online food-delivery service with over 43,000 employees, faced the challenge of supporting a large, newly remote and hybrid workforce with seamless communication and collaboration across over 50 countries. After moving to remote work in 2020, their imperative was to find a video conferencing solution that offered high-quality audio and video for not only calls, but also for content sharing and creative whiteboarding sessions, which they had previously done only in physical conference rooms.

The company chose DTEN's all-in-one video conferencing solutions, specifically deploying over 50 DTEN D7 and DTEN ME devices in their Berlin offices and other global facilities. DTEN provided an intuitive, scalable, and easy-to-maintain solution that enabled effective collaboration with features like wireless screen sharing and a real-time digital whiteboard. The implementation was so successful that video conferencing became an integral part of daily work, and IT support calls for the devices became rare, demonstrating their ease of use and reliability.

Delivery Hero

Dennis Zahrt

IT Operations Manager