Case Study: Wit-Gele Kruis improves Power BI dashboard onboarding and clarity with dScribe

Wit-Gele Kruis goes live in one week with dScribe

Wit-Gele Kruis West-Vlaanderen, a provider of in-home nursing care, faced a challenge where its Power BI reports lacked context. Users, including head nurses and project leads, could not easily understand the meaning of KPIs, their calculations, or active filters directly within the reporting system. The BI team needed a simple way to make every measure clear to the people using it.

The vendor dScribe implemented its browser plugin to provide on-screen guidance inside the Power BI dashboards. This solution offered explanations for each visual, detailing their meaning, calculation, and applied filters. As a result, Wit-Gele Kruis achieved faster onboarding for new head nurses, increased user understanding and trust in the data, and significantly reduced the number of questions directed to the BI team.

Wit-Gele Kruis