Case Study: Barry Callebaut achieves harmonized KPI reporting with dScribe

How Barry Callebaut introduced unified KPIs and drove report adoption among its management

The cocoa and chocolate manufacturer Barry Callebaut faced a challenge stemming from its global growth through acquisitions. With KPI knowledge distributed across numerous disconnected spreadsheets and documents, the company needed a centralized way to govern definitions and ensure everyone understood corporate goals. They turned to the vendor dScribe to address this issue as part of their SAP Analytics Cloud and BW/4HANA environment.

With dScribe, Barry Callebaut implemented a centralized platform to harmonize KPI definitions and document their relations to reports. The solution, implemented with partner delaware, resulted in several hundred KPIs being harmonized across various business domains. Furthermore, over 1,000 reports were enhanced with on-screen user guidance and direct links to definitions. dScribe successfully bridged the gap between business and IT, creating a single source of truth for corporate KPI knowledge.

Barry Callebaut

Charlotte Bayart

Delaware Senior Consultant, Working