Case Study: Port of Antwerp-Bruges enables chat with data using dScribe

Port of Antwerp Bruges – Talking with your data

The Port of Antwerp-Bruges faced the challenge of making its complex data on port operations accessible to employees who lacked advanced technical or SQL knowledge, which hindered fast and informed decision-making. To solve this, they partnered with the vendor dScribe and implemented its data catalog service to build a powerful semantic layer for their data.

Using dScribe's collaborative glossary and open API, the team at the port documented and linked nearly 1,500 business definitions. This created the foundation for an AI copilot named APICA, deployed in Microsoft Teams, which allows users to get instant, human-language answers to their data questions. This dScribe-powered solution has saved analysts significant time, reportedly saving them several hours or even days of work per query by eliminating the need for manual data preparation.

Port of Antwerp-Bruges

Inge Lemmens

Data Governance Lead