Case Study: Pieta.ie achieves 98.3% faster data recovery with Druva

Pieta Protects Salesforce and Microsoft 365 Data, Restores 98.3% Faster With Druva

Pieta is an Irish non-profit that has supported over 100,000 people in suicidal distress since 2006, operating across 20 locations with a largely dispersed workforce and a small IT team. The charity needed to protect highly sensitive patient data and meet GDPR requirements while using cloud SaaS platforms like Microsoft 365 and Salesforce, but found those native recovery capabilities inadequate and lacking cost‑effective, cloud‑native backup and compliance controls.

Pieta deployed the Druva Data Resiliency Cloud as a single pane for backing up and restoring Salesforce and Microsoft 365 (Exchange, Teams, OneDrive, SharePoint), with automated compliance monitoring, ransomware protection, and local AWS Dublin storage for data sovereignty. The result: 100,000 clients’ PII protected 24x7, restores that are 98.3% faster, and recovery in about two minutes versus two hours previously—delivered via a quick, weekend deployment and giving the IT team reliable, low‑maintenance peace of mind.

Pieta.ie

Damian Menendez

IT Manager