Case Study: QuEST Global achieves reliable global endpoint backups, 2.1x deduplication and faster restores with Druva inSync (Druva)

Leaving legacy backup behind to keep pace with a modern mobile workforce

QuEST Global, a Singapore‑headquartered engineering services firm with 7,000+ employees worldwide, needed reliable control of critical data across a distributed mobile workforce. Their legacy endpoint backup was complex to deploy, required agent pushes and extensive troubleshooting, produced inaccurate reports and poor performance, and a database crash during an upgrade left 400 of 500 users without data—creating urgent security, compliance, and retention challenges.

QuEST selected Druva inSync after a quick POC and completed rollout in six weeks. inSync provided global encrypted backups, smart alerts and self-restore, and a 2.1 dedupe ratio versus ~1.2 previously—yielding significant storage savings, 20% fewer support tickets, and 20–35 full restores with no data loss.

QuEST Global

Jayakrishnan Menon

Manager of Server Systems & Datacentre