Case Study: Netsmart achieves automated endpoint backups and reduced IT overhead with Druva inSync

Effective backup and data protection automated wherever corporate data resides

Netsmart, a long-standing healthcare IT provider supporting thousands of care organizations, faced growing risks from rapid expansion: failed hard drives, lost laptops, inconsistent user backups, and time-consuming manual retention processes. With about 850 employees and roughly 800 laptops and tablets, the company needed better data visibility, security, and an automated way to protect endpoint data without disrupting workflows.

By deploying Druva inSync, Netsmart automated endpoint backups across all devices, simplified device replacement, and maintained centralized visibility and retention for eDiscovery and compliance. The solution was quick to set up, enabled self-service restores that freed IT from routine support, reduced onboarding/offboarding overhead, and restored executive productivity after device loss—delivering reliable, low-impact protection for their mobile workforce.

Netsmart

Dylan Zeleski

Systems Engineer