Case Study: Zapier achieves 85% faster alert investigations with Dropzone AI

Zapier cuts manual alert investigation by 85% with Dropzone AI

Zapier, a leader in no-code automation, faced significant challenges with its small security team being overwhelmed by a high volume of daily security alerts. Manual investigations consumed entire sprints, delayed critical projects, and increased the risk of missing real threats. To scale their security operations without adding headcount, they implemented the AI SOC analyst solution from Dropzone AI.

Dropzone AI autonomously conducts thorough investigations, integrating with Zapier's core systems to enrich and triage alerts. This reduced manual alert investigation time by 85%, cutting the average triage time from 10-15 minutes to under two minutes. The solution saved the team 1-2 hours daily, allowing them to focus on higher-value engineering work and scale their security program effectively.

Zapier