Case Study: Europlanet achieves lower backup costs and happier customers with Dropsuite

Europlanet - Customer Case Study

Europlanet, a popular European Internet service provider, faced significant challenges with its data backup infrastructure. The company was burdened by the constant need to upgrade its hardware and disk capacity to meet customer demands for backup space included in their hosting plans, which increased costs and reduced profits. They sought a solution that would give users control over backups without creating support issues after previous solutions proved too resource-intensive or complex.

Dropsuite provided its cloud-based website and database backup service, which was integrated directly into Europlanet's customer control panel. This allowed users to easily back up and restore their data. By implementing Dropsuite, Europlanet eliminated the need to manage its own backup servers, which resulted in significant cost savings that translated into higher profits. The affordable, feature-rich solution also led to greater customer satisfaction, as users appreciated the ability to restore any file from seven backup versions with a single click.

Europlanet

Gerasimos Perentidis

Chief Executive Officer