Case Study: Sleeplife triples in-store appointments with Dropsolid

Sleeplife - Customer Case Study

Sleeplife, a Belgian mattress and bedding retailer, wanted to extend its in-store customer experience to its digital channels. Their challenge was to use personalized content and professional advice online to guide customers, either to purchase or to visit one of their 19 physical stores. They partnered with Dropsolid and utilized the Dropsolid Experience Cloud to achieve this.

Dropsolid implemented a solution that improved SEO and created a seamless online journey, including a system for booking in-store appointments. The implementation featured bi-directional synchronization with Sleeplife's ERP and an integrated e-commerce platform. As a result, Dropsolid helped Sleeplife triple the number of in-store appointments and establish its website as a major sales channel.

Sleeplife