Case Study: Biodesix achieves faster medical courier turnaround with Dropoff

Biodesix achieves 93%+ on-time delivery with Dropoff

Biodesix, a diagnostic company, needed a reliable courier service for time-sensitive medical samples. Their previous carriers, including major parcel services, were causing delays that impacted test turnaround times, and an initial courier switch led to problems with damaged packages and unprofessional service.

Dropoff provided a dedicated courier solution with real-time tracking via an online portal. By exclusively using Dropoff, Biodesix achieved a 93%+ on-time delivery rate while handling over 2,000 deliveries per month, significantly improving their operational reliability.

Biodesix