Case Study: Denver Water achieves 7.5% water-use reduction with Dropcountr

Denver Water cuts water use 7.5% with Dropcountr

Denver Water piloted various engagement strategies to educate customers and reduce water consumption, but its initial campaigns were confusing and not cost-effective. The utility partnered with Dropcountr to implement a digital customer portal to modernize its approach.

Dropcountr provided a scalable digital platform that gave customers easy access to their water usage data. This solution saw strong adoption, with 30% of the pilot group registering within 16 weeks. Dropcountr users consumed 7.5% less water on average, and the program proved significantly more cost-effective at $450 per acre-foot compared to prior efforts.

Denver Water