Case Study: Westchester Publishing Services achieves streamlined global collaboration and faster quoting with Dropbox

Westchester Publishing Services - Customer Case Study

Westchester Publishing Services, a U.S. pre‑press provider founded in 1969, produces roughly one million pages of client content annually across 4,000 book titles and 100 journal volumes with a global team of 300+. The company’s legacy FTP‑based workflows were frustrating for newer staff and clients and hindered fast, scalable collaboration, so Westchester sought a simpler, more user‑friendly file‑sharing platform.

Westchester implemented Dropbox Business and used the Dropbox API to power its Client Portal and automate project folder templates, creating a single global collaboration space. The change streamlined access—saving account executives about one hour per price quote—and enabled 60% of sharing connections to be made externally, while allowing Westchester to retire on‑prem servers, reduce IT costs, tighten access controls, and improve overall efficiency.

Westchester Publishing Services

Tyler Carey

Chief Revenue Officer