Case Study: RaiaDrogasil achieves faster, data-driven decisions and improved store site selection with Dropbox Business

RaiaDrogasil - Customer Case Study

RaiaDrogasil, Latin America’s largest pharmacy chain with over 1,200 stores, faced a growing challenge: headquarters in São Paulo could not share up‑to‑date retail data quickly with regional and store managers. Reliance on USB drives and email attachments made it impossible to update insights in real time, slowing decision‑making around operations and expansion. The company chose Dropbox Business because it was simple, already familiar to employees, and offered a more agile file‑sharing platform.

By centralizing maps, reports, dashboards and large geomarketing files in Dropbox shared folders with controlled permissions, managers can access current data on mobile devices and make decisions in the field. The change sped up site selection and performance assessment, improved new‑store sales results, enabled faster, better decisions and more organic sharing of best practices—helping RaiaDrogasil maintain its industry‑leading position.

RaiaDrogasil

Bruno Pipponzi

Retail Planning Director