Case Study: Plex Systems achieves scalable growth, faster customer response, and simplified collaboration with Dropbox Business

Plex Systems - Customer Case Study

Plex Systems, a Michigan-based cloud manufacturing ERP provider serving over 400 manufacturers, doubled in size in two years and found its teams hampered by email-based collaboration, multiple file versions, and slow cross-location workflows. The company needed an easy, cross-platform solution that would work on Macs, PCs and mobile devices without heavy user friction.

Plex implemented Dropbox Business to enable native Office editing, real-time collaboration with the Dropbox badge, shared links/folders for contracts, and mobile access for sales—backed by Admin Console controls for BYOD security and remote wipe. The change simplified collaboration, sped customer responses, cut email and local storage needs (avoiding six-figure back-end upgrades), and helped sales close deals faster while positioning the company to scale.

Plex Systems

Chris Pesola

Director of IT