Case Study: Expedia, Inc. manages global expansion and enables seamless cross-region collaboration with Dropbox Business

How Expedia manages global expansion with Dropbox Business

Expedia, a global travel company that started in 1996 and now employs about 18,000 people across multiple brands and regions, faced a collaboration challenge as teams spanned time zones, disciplines, and preferred tools. Employees were already using personal Dropbox accounts to share files, so Expedia needed a secure, scalable way to standardize collaboration without forcing a single workflow.

Expedia piloted and rolled out Dropbox Business (initially to 10,000 users), enabling teams across IT, marketing, and customer service to work together across Bellevue, London, Prague, Delhi and beyond as if co-located. The deployment was smooth, widely adopted, and provided the scalability and cross-platform compatibility the company needed to support continued global expansion.

Expedia, Inc.

Chris Burgess

Vice President of Information Technology