Dropbox
317 Case Studies
A Dropbox Case Study
Brandt, the largest mechanical services company in Texas, sends technicians to repair equipment in schools, hospitals and offices. The company struggled with inefficient paper-based workflows: techs carried binders, filled out forms on-site, then faxed or emailed documents back to headquarters, where supervisors often took weeks to find and approve invoices.
Brandt adopted Dropbox Business to share job paperwork with field techs on tablets, capture customer signatures digitally, and instantly sync completed documents with headquarters. The change cut about 15 minutes per service call, sped invoice approvals from four weeks to hours, saved an estimated $400,000 a year (with 120 technicians handling two calls daily), and delivered a 300% ROI by the third year.
Kevin Underwood
Service Business Analyst