Case Study: GIW Industries Inc. cuts file-sharing IT tickets by 80% and accelerates workflows with Dropbox

GIW Industries Inc. - Customer Case Study

GIW Minerals, a global slurry pump manufacturer, struggled to keep information flowing as smoothly as the materials their 20‑ton pumps move. Relying on email and FTP for large AutoCAD files and sales materials made collaboration slow, and remote field staff often couldn’t back up or access the latest documents.

By adopting Dropbox Business, GIW gave employees mobile access, shared folders for large design files, and low‑bandwidth sync for remote sites, while IT uses the Admin Console to offboard users and remotely wipe devices. The result: rapid user adoption, an 80%+ drop in file‑sharing IT tickets, smaller email attachments (50 MB → 10 MB), freed IT resources, and faster response and service for customers worldwide.

GIW Industries Inc.

Charlie Stone

VP of Sales and Marketing