Case Study: Vivial implements eSignature 2x faster with Dropbox Sign for Salesforce

Vivial implements eSignature 2X faster with Dropbox Sign

Vivial, a provider of local search and marketing solutions, needed to replace an inefficient legacy eSignature solution integrated with Salesforce. Their sales team required a new vendor that offered superior user support, ease of use, and a seamless integration that would allow sending agreements for signature without leaving Salesforce, all with minimal disruption to hundreds of users. After evaluating options, they selected Dropbox Sign for Salesforce.

Dropbox Sign provided Vivial with a solution featuring unrivaled concierge-level support and an intuitive, no-code implementation. The result was that Vivial implemented Dropbox Sign more than two times faster than their previous vendor. The transition was seamless for their hundreds of sales reps, who experienced zero issues and immediately began using the new tool successfully, leading to a dramatic reduction in support requests.

Vivial