Case Study: Trxade (wholesale pharmaceutical pricing platform) reduces vendor application time from 48 hours to minutes with Dropbox Sign eSignature API

Trxade Makes Complicated Vendor Applications Easy with the HelloSign API

Trxade, a wholesale pharmaceutical pricing platform serving 4,000+ independent pharmacies, faced a slow, repetitive vendor onboarding process—some wholesaler applications had 90+ fields and could take up to 48 hours to complete. An unexpected steep price increase from their prior eSignature provider also forced Trxade to find a more affordable, developer-friendly alternative on a tight timeline.

Trxade switched to the HelloSign eSignature API and embedded templates to auto-populate applications from users’ account data, using one generic plus eight vendor templates. The integration was completed in under two weeks, and the automated flow cut paperwork time from days to minutes, simplified vendor onboarding, and avoided the prior provider’s costly pricing.

Trxade

Jeff Davis

CTO, TRXADE