Case Study: Software Outfitters achieves 80% faster loan document completion with Dropbox Sign

Software Outfitters Increases Loan Document Completion Rates by 80%

Software Outfitters, a 30+ year software firm that builds loan-management solutions for internet-based financial companies, faced slow, paper-based loan workflows and rising costs from their Adobe Sign implementation. As eSignatures became essential, Adobe Sign grew cost-prohibitive and they needed a more affordable, scalable way to move borrowers from application to signed documents quickly and compliantly.

They switched to the HelloSign API and—thanks to clear documentation and responsive support—completed the conversion in under a week with no customer impact. The integration into their portal enabled borrowers to sign in about 30 minutes, speeding loan document completion by roughly 80%, while HelloSign’s customization and audit-trail features helped them meet complex state and federal compliance requirements.

Software Outfitters

Rob Harsh

Chief Executive Officer