Case Study: RVshare achieves instant contract completion and 10× fewer disputes with Dropbox Sign

RVshare Opens the Road to Revenue and Rentals with HelloSign

RVshare, a community-driven RV rental marketplace launched in 2013, connects roughly 60,000 RV owners with millions of renters. Rapid growth exposed limits of an offline print-sign-scan workflow that trapped renter data in PDFs and slowed bookings; RVshare needed a mobile-first, fast-to-implement signing solution to scale payments, insurance, and roadside assistance without hurting conversion.

By integrating HelloSign’s white‑label API in under a week, RVshare replaced paper forms with four dynamic, pre-populated templates that require only two signatures, letting renters complete agreements in seconds. The integration ensured 100% of revenue is booked only after signed contracts, cut dispute volume/resolution time by 10x, simplified partner onboarding and insurance workflows, and delivered scalable, low‑maintenance eSigning that supported rapid growth.

RVShare

Zach Whitehead

Engineering Lead and Partner