Case Study: Outdoorsy halves RV rental agreement completion time and goes 100% digital with Dropbox Sign (HelloSign)

Outdoorsy Enables B2B RV Rental Companies to Speed Contract Completion Times with Renters by 50%

Outdoorsy, a travel-experience platform that connects renters with RV owners, launched a B2B product, Wheelbase, to serve professional fleet owners. Their paper-based rental process involved 10–15 page agreements that could take an hour to complete, hindering mobile-first user experience and blocking partnerships with dealers that required embedded eSignatures and a fully digital workflow.

Outdoorsy integrated the HelloSign API (in just over a week) to deliver a 100% online, white‑labeled signing flow that stays within fleet websites. The result: rental agreement completion times dropped by about 50%, full visibility into signed transactions, faster onboarding of major dealer partners (including a large Canadian fleet), increased professional users and revenue opportunities, and a smoother, autofill-enabled experience that supports further expansion into P2P rentals and international markets.

Outdoorsy

Lucas Scavone

Vice President of Engineering