Case Study: Valor Payroll Solutions achieves onboarding time cut from weeks to minutes with Dropbox Sign

How Valor Payroll Solutions uses Dropbox Sign

Valor Payroll Solutions, founded in 2020 and based in Oklahoma, provides full-service payroll, timekeeping, consulting, and HR support to small businesses across 30 states. The company faced slow client onboarding because critical IRS authorization forms (like Form 8655) required clients to print, sign, and scan documents, causing signatures and authorizations to be delayed for weeks and blocking payroll processing.

Valor switched to HelloSign (integrated with Dropbox) to send eSigned IRS forms and reusable templates that clients can sign on any device, with automatic reminders and secure storage protected by 2FA. The change cut turnaround from weeks to minutes (Christina Hageny cites signature returns in seconds), streamlined document preparation and follow-up, and improved both internal productivity and client data security.

Valor Payroll Solutions

Christina Hageny

President