Case Study: Symphonic achieves faster artist onboarding and instant contract signing with Dropbox Sign

How Symphonic streamlined artist onboarding and contract creation

Symphonic is an independent music distribution company that helps artists get music onto streaming platforms and manage royalties, marketing, and more. As music creation accelerated, Symphonic struggled with slow, manual contract signing and onboarding processes that delayed releases and added unnecessary friction; they needed a solution that could scale, integrate with their HubSpot CRM, and let dealmakers close agreements quickly.

By integrating HelloSign with HubSpot and adopting over 60 reusable templates, Symphonic automated onboarding—sending roughly 400 document requests a month—and can create accounts and enable uploads the same day an artist signs. The result: contracts are completed in minutes instead of weeks, teams save time on paperwork, and artists can release music on their own timeline.

Symphonic

Rebecca Graff

Chief Operating Officer