Case Study: RESAAS achieves scalable, auditable global referral signing with Dropbox Sign

How RESAAS enabled REALTORS® to execute global real estate referrals with HelloSign

RESAAS is the world’s largest platform connecting over 500,000 licensed real estate professionals in 160+ countries to share listings, data, and referrals. As remote work drove a surge in cross-border referrals, RESAAS faced rising volumes and a critical gap: informal referral forms often lacked transparent, enforceable terms, exposing REALTORS® to disputed deals and lost commissions. The company needed a scalable, auditable way to formalize referral agreements for enterprise clients.

RESAAS integrated the HelloSign API to embed executable e-signature forms with tamper-proof, time-stamped PDFs and full audit trails, deploying the functionality in two weeks using HelloSign’s SDK and documentation. The change enabled 99% of referral requests to be processed via HelloSign, achieved over an 80% referral completion rate, and made all agreements 100% auditable—boosting credibility, trust, and closed deals across its global network.

RESAAS

Tom Rossiter

Chief Executive Officer