Case Study: Grayson College achieves faster, paperless student paperwork and higher form completion rates with Dropbox Sign

Grayson College is Transforming the Education Industry with HelloSign

Grayson College, a 50‑year higher education institution in Denison, Texas serving about 5,000 students per term (≈12,000 annually), struggled with slow, paper‑heavy administrative workflows that led to missed deadlines, long office lines, and frustrated students. The college needed a simpler, faster way for students to complete required paperwork before critical deadlines.

Grayson embedded HelloSign’s API into its student portal—white‑labeled and live in roughly three weeks—so students can sign common documents (FERPA, financial aid, registration, work‑study and loan forms) online. Today about 100 of 239 forms are digital, completion rates and office efficiency have improved, and students can enroll and secure financial aid fully online; the team cites HelloSign’s affordable pricing and developer‑friendly API as key to the successful rollout.

Grayson College

Casey Ticknor

Sr. DBA/Project Manager