Case Study: Fountain achieves 10X growth and reduced attrition with Dropbox Sign

Fountain Transforms Hiring Across 1,000 Cities and 7 Industries

Fountain is a hiring automation platform that helps businesses recruit hourly workers across industries and 50 countries. They faced a critical bottleneck: their previous DocuSign integration forced applicants into a separate, branded email flow that confused users, increased attrition, and slowed time-to-hire—especially for a mobile-first applicant pool that expects fast, in‑browser signing.

By embedding HelloSign’s white‑labeled API into Fountain’s onboarding workflow, applicants can sign contracts in‑browser or on mobile in minutes with a seamless employer-branded experience. The change cut friction, boosted customer NPS, enabled hiring of about 96,000 applicants per month, supported 10X growth for their largest client, scaled API calls from ~6,000 to 65,000+ monthly, and helped drive revenue and broader market expansion.

Fountain

Ashley Green

Head of Customer Success