Case Study: CGIA achieves 17% faster sales close with Dropbox Sign

CGIA speeds sales 17% with Dropbox Sign

Carnegie General Insurance Agency (CGIA), a non-standard auto insurance provider, faced a slow and inefficient manual signature process for its insurance applications. Their previous eSignature solution, DocuSign, resulted in awkward renewals and significant cost increases that were not tied to usage. CGIA needed to automate its workflow to deliver faster, higher-quality service to its customers and producers. This led them to seek a new solution from the vendor Dropbox Sign.

By implementing Dropbox Sign, CGIA streamlined its eSignature process, which integrated seamlessly into its existing applications. The solution provided an affordable and user-friendly alternative with a superior mobile experience. The results were substantial, including a 17% faster time to close sales and over 700 hours saved annually by eliminating manual document indexing. Dropbox Sign became a necessity for CGIA's business, enabling real-time evidence of insurance and supporting its digital transformation.

CGIA