Case Study: Sketching with CSS (Sean Fioritto) achieves hundreds of new testimonials with Drip

Sketching with CSS - Customer Case Study

Sketching with CSS, Sean Fioritto’s ebook business, needed a simple way to capture more post-purchase feedback and keep buyers engaged. Using Drip, Sean tied his checkout (via DPD) to a Drip automation rule so every purchaser is tagged and moved into a follow-up sequence — solving the common problem of many satisfied customers never volunteering testimonials.

Sean used Drip to send one short, 46-word follow-up email (“how’s it going?”) to tagged buyers. That single automated touchpoint has become the biggest source of honest feedback, delivering fresh testimonials to his Gmail every week and generating hundreds of responses overall — a hands-off, high-impact result made possible by Drip’s automation and integrations.

Sketching with CSS