Case Study: Oakland Southfield Physicians (OSP) achieves 80% e-prescribing adoption and streamlined training with DrFirst Rcopia

The Benefits of Integrated E-Prescribing into Your Health Network

DrFirst supported two healthcare organizations facing workflow and compliance challenges. Oakland Southfield Physicians (OSP), a network of 300+ independent primary care physicians, needed to meet e-prescribing incentive programs (PGIP/SEMI) and prepare for Medicare e-prescribing requirements, while Hugh Chatham Memorial Hospital, an 81‑bed community hospital, struggled with slow, error-prone medication‑history collection that delayed admissions and discharges.

DrFirst deployed its Rcopia e‑prescribing solution through a train‑the‑trainer approach and OSP‑led registration, resulting in about 80% physician adoption and simplified ongoing support. At Hugh Chatham, DrFirst’s MedHx delivered one‑year medication histories in 5–10 minutes (down from up to an hour), saving an estimated 3,800–4,200 staff hours annually, improving discharge accuracy, patient safety, and the ability to identify potential prescription abuse.

Oakland Southfield Physicians (OSP)

Kristen Lorenzo

Administrative Network