Case Study: Stillwater Medical Center improves diabetes medication adherence with DrFirst

Stillwater Medical Center cuts diabetes prescription abandonment to 56% with DrFirst

Stillwater Medical Center, a not-for-profit acute care hospital in Oklahoma, sought to improve medication adherence for its patients with diabetes, where high prescription abandonment rates were a major concern. To establish a baseline and identify at-risk patients, the medical center partnered with vendor DrFirst and utilized its population health management solution and medication history data.

DrFirst's solution enabled the team to analyze comprehensive medication history, measuring prescription abandonment and adherence rates at scale. The initial data revealed a 56% first-fill abandonment rate for diabetes medications among over 1,000 patients studied. These results validated the challenge and equipped care managers to target high-risk patients for direct intervention, focusing on the critical next step of improving first-fill and ongoing prescription fulfillment rates.

Stillwater Medical Center