Case Study: South Shore Hospital Prioritizes High-Risk Med Rec and Reduces ADE Risk with DrFirst

South Shore Hospital finds actionable medication history on 91% of patients with DrFirst

South Shore Hospital, a 390-bed facility using Epic, faced the challenge of reducing adverse drug events (ADEs) and readmissions originating from its busy Emergency Department. The fast-paced ED environment made gathering accurate patient medication histories difficult, leading to errors. The hospital partnered with vendor DrFirst to implement its medication history solution integrated within the Epic EHR to address this.

DrFirst provided a comprehensive medication history solution with clinical-grade AI that normalized prescription data and inferred missing information directly within the Epic workflow. The solution also included a web-based application that visualized medication history data to help clinicians identify high-risk patients. South Shore further enhanced this by creating a patient complexity score in Epic to prioritize pharmacy efforts. As a result, DrFirst helped the hospital find clinically actionable medication history on 91% of patients queried and provided detailed data on thousands of high-risk medications, improving medication safety and clinical outcomes.

South Shore Hospital