Case Study: North Canyon Medical Center achieves faster, more accurate medication reconciliation and improved patient safety with DrFirst MedHx

Emergency Department Uses Robust Data to Improve Medication Reconciliation Process

North Canyon Medical Center, a Critical Access Hospital in Gooding, Idaho, faced an inefficient, largely manual medication reconciliation process in its emergency department. Staff spent 45 minutes or more calling and faxing pharmacies and providers to assemble incomplete medication lists, diverting time from direct patient care.

By implementing DrFirst’s MedHx application, North Canyon gained access to comprehensive medication histories—combining claims and pharmacy fill data with DrFirst’s Wide Area Patient Search aggregating records from providers, EMRs/EHRs, and payers. The result was a faster, more accurate reconciliation workflow that provided dosage and directions, revealed multiple pharmacies or prescribers, reduced duplicate therapies, and improved patient safety and clinical outcomes.

North Canyon Medical Center

Wendy Mohr

Emergency Department Nursing Supervisor