Case Study: Boston Symphony Orchestra Enhances Concert Experiences with Dream Warrior Group’s Mobile App Solution

Boston Symphony Orchestra - Customer Case Study

The Boston Symphony Orchestra approached Dream Warrior Group in 2016 with a multifaceted challenge. They needed a comprehensive mobile app to serve as a digital wallet and e-commerce portal for ticket purchases and donations. The app also needed to manage user profiles, stream audio-visual content, and provide location-based information to enhance the patron experience at their various venues.

Dream Warrior Group developed a Swift-based app using their ARTdynamix platform as middleware to create the solution. The app integrated with the Tessitura API for ticketing and data, and incorporated Gimbal beacons and Vuforia AR software for geo-location features like parking assistance and interactive content. The solution included a user wallet, a meme generator, and facility recommendations. As a result, the Boston Symphony Orchestra received a fully integrated application that streamlined ticket management, enhanced on-site visitor engagement, and provided robust content management tools.

Boston Symphony Orchestra