Case Study: Range Urgent Care streamlines urgent care operations with DrChrono

Range Urgent Care cuts charting time 50% with DrChrono

Range Urgent Care, an innovative clinic in Asheville, North Carolina, faced the challenge of meeting the healthcare expectations of a growing millennial population while managing the numerous administrative tasks of running an urgent care facility. They needed a comprehensive technology platform to streamline operations like scheduling, EMR, billing, and reputation management to free up staff to provide superior patient care. This led them to the vendor DrChrono.

By implementing DrChrono's all-in-one platform, which included EHR, RCM, scheduling, and billing, Range Urgent Care automated workflows like online appointment booking and iPad check-in kiosks. This solution drastically reduced time spent on administrative tasks and charting, allowing providers to spend more time with patients. The results included a 50% reduction in charting time for providers compared to the national average, a 94.34% clean claim rate, and the ability to submit nearly 80% of appointments for patient reimbursement, all contributing to a high volume of patients and glowing reviews.

Range Urgent Care