Case Study: Lemon Tree Family Medicine achieves 45% average revenue collection increase and more patient time with DrChrono

Lemon Tree Family Medicine Sees 45% Average Revenue Collection Increase & Gains More Time with Patients with DrChrono RCM

Lemon Tree Family Medicine is an Anchorage, Alaska primary care practice founded by Dr. Sharon Lemmons (joined by Dr. Laura Johnston in 2017). As the practice grew, two part-time billers could not keep up with increased claim volume, resulting in undercoding, claims sitting in accounts receivable, and lower-than-expected reimbursements.

In August 2018 they moved to DrChrono’s Apollo Plus full-service RCM, gaining dedicated coders and an account manager to manage billing. The practice saw faster AR turnaround and major revenue gains — a 45% average month‑to‑month reimbursement increase year‑over‑year, 19% higher remittances Jan–Sep 2019 versus 2018, a 61% jump in March collections, and 93% more patient statements — while clinicians regained time for patients and improved workflows with integrated EHR and DeepScribe.

Lemon Tree Family Medicine

Sharon Lemmons

Lemon Tree Family Medicine