Case Study: Direct Orthopedic Care achieves 68% faster intake and 96% same-day locked notes with DrChrono

Expanding a Large Multi-Location Practice Orthopedic

Direct Orthopedic Care (DOC) is a multi-state, multi-location walk-in orthopedic practice built to deliver immediate, referral-free specialty care. As DOC expanded, their legacy EHR and paper-based workflows became a major bottleneck—causing long check-in times, manual data re-entry, provider burnout, delayed documentation, and a diminished patient experience.

DOC implemented DrChrono’s fully digital EHR to digitize intake and streamline clinical workflows. The change cut intake time by 68%, documentation time by 28%, produced a 96% same-day locked note rate, reduced training time by ~75%, and delivered ROI within months—resulting in faster visits, more accurate point-of-care notes, happier staff and patients, and an affordable, scalable platform for continued growth.

Direct Orthopedic Care

Jim Griffin

President and Chief Operating Officer