Case Study: Okta accelerates access to security documentation with Drata’s Trust Center

Okta accelerates security documentation access with Drata, reducing live security conversations

Okta, a global leader in identity and access management, faced challenges with its internally built trust center. Maintaining and updating it was time-consuming, and the process for customers to access security documentation was not seamless. This pulled the security team away from value-add activities. To address this, Okta adopted the Trust Center product from Drata.

Drata’s solution provided a purpose-built Trust Center that enabled Okta to rapidly publish security documentation and automate customer access through CRM-integrated approval flows. This resulted in customers receiving faster access to materials and a significant reduction in low-value security inquiries for Okta's team. The measurable impact included more strategic customer conversations and improved operational efficiency, allowing the security team to focus on higher-value engagements.

Okta