Case Study: a large law firm reduces manual security review work with Drata

Large Law Firm deploys Drata trust center in under a year to cut manual security reviews

A large law firm with a two-person information security team faced an operational crisis. Its lean team was overwhelmed by the manual process of handling every client security review, which included answering questionnaires and managing NDA exchanges. This unsustainable workload consumed disproportionate team capacity and prevented them from focusing on higher-priority security work. The firm turned to Drata to implement a trust center solution.

Drata implemented its Trust Center with DocuSign NDA integration and AI Questionnaire Assistance. This provided a single destination for clients to access security documentation, automating the NDA workflow and reducing repetitive question answering. As a result, the majority of client diligence requests are now handled without direct team involvement, freeing up the infosec team's capacity and eliminating the manual process as a bottleneck.