Case Study: GitLab achieves faster enterprise sales cycles with Drata Trust Center

GitLab cuts sales cycles by 10–14 days with Drata

GitLab, a company supporting millions of developers worldwide, faced a high volume of inbound customer trust and security requests that slowed sales cycles. Their manual processes, involving hundreds of documents sent via email and ZIP files, stretched their security team thin. To address this scaling challenge, GitLab turned to Drata and implemented its Trust Center and AI Questionnaire Automation (AIQA) to automate and centralize these requests.

By leveraging Drata's solution, GitLab centralized its trust content and streamlined workflows with Salesforce and Slack integrations. This allowed over 90% of enterprise customers to self-serve, resulting in a 50% reduction in security questionnaires and a 10-14 day reduction in average sales cycles. Drata enabled GitLab to scale its trust operations without increasing headcount and transformed security into a sales enabler.

GitLab