Case Study: Salem Police Department achieves faster real-time collaboration and better situational awareness with Drakontas DragonForce

Salem Police Department boosts real-time coordination in 2021 with Drakontas

The Salem Police Department faced significant challenges with outdated communication and personnel tracking methods, relying on whiteboards and paper printouts that hindered their response to incidents and protests. This led to poor situational awareness and security concerns when using consumer-grade apps like WhatsApp. They turned to vendor Drakontas and its DragonForce real-time collaboration platform for a professional solution.

Drakontas implemented its DragonForce platform, which provided real-time personnel tracking, push-to-talk messaging, cross-platform functionality, and integration with tools like Google Docs. The results included vastly improved collaboration and situational awareness, reliable access to critical information in the field, and no software crashes since its 2021 implementation. The Salem Police Department now uses the solution for every mission, enabling officers to make better, faster decisions.

Salem Police Department