Case Study: Waste Logics achieves 125% faster client onboarding with Drag

Waste Logics onboards clients 125% faster with Drag

Waste Logics, a UK-based waste management software company, faced challenges in client onboarding due to a lack of collaboration and transparency within its remote team. Managing communications through individual Gmail accounts led to delays and inefficiencies, especially when team members were unavailable. Seeking a solution, they turned to the vendor, Drag, and its product that integrates with Gmail.

By implementing Drag's shared inboxes and boards within Gmail, the team gained the ability to collaborate on emails and manage workflows with automations and tags. This solution from Drag resulted in a 125% faster client onboarding process, 200% quicker response times, and significantly increased transparency for management.

Waste Logics

Sabrina Naseem

Customer Success Team