Case Study: GetAway Vacations unifies email and task management with Drag

How they brought task management, shared inbox and Gmail together to unify their team and processes

GetAway Vacations, a premier vacation rental company, was struggling to manage team email communication and task tracking. Using Gmail, Trello, and other apps led to a lack of clarity on responsibilities, causing emails to be missed or replied to multiple times. Their fragmented workflow created inefficiency, prompting owner Fred Cercena to seek a solution from Drag.

The company implemented Drag to unify their team communication and task management directly within Gmail. By migrating their shared inboxes and tasks into Drag boards, they replaced three separate apps. This resulted in a 50% faster response time to emails and brought transparency to their workflows, allowing the entire team to collaborate effectively.

GetAway Vacations

Fred Cercena

Owner