Case Study: Discover International achieves a trusted single customer view with DQ Global

Discover International achieves a trusted single customer view in weeks with DQ Global

Discover International, a global life sciences recruitment firm, faced significant data quality challenges due to a high volume of duplicate profiles in its Microsoft Dynamics database. Its built-in deduplication tool was ineffective, slowing down processes and risking data loss. To automate and speed up data cleansing, they turned to vendor DQ Global for a solution, specifically the DQ for Dynamics product.

DQ Global implemented its DQ Dynamics solution inside the client's existing system, providing fuzzy-matching and multi-record review capabilities. This allowed a small team to quickly review and merge duplicates without losing data. The solution automated much of the work, saving weeks of manual effort for the admin team and enabling Discover International to achieve a trusted single customer view within weeks.

Discover International