Case Study: Sonoco achieves paperless work orders, real-time inventory control and higher availability with DPSI's iMaint Online and iMaint Mobile

Sonoco - Customer Mobile Case Study

Sonoco, a global packaging leader with over $3B in sales and more than 300 locations worldwide, faced chronic maintenance challenges at its Morristown, TN flexible‑packaging plant: primarily reactive maintenance, no organized parts inventory, and time‑consuming manual work‑order entry that eroded efficiency and strained the maintenance budget.

To address this Sonoco deployed DPSI’s iMaint Online and iMaint Mobile with wireless Pocket PC PDAs and barcode scanners, creating paperless, real‑time work orders and inventory control. The change eliminated manual data entry, saved several man‑hours weekly, gave accurate on‑hand part counts (enabling accounting to capitalize parts until used), improved failure analysis and plant availability, reduced overhead for hardware and staff, and produced measurable cost savings that quickly paid for the investment.

Sonoco

Mickey Reaves

Maintenance Manager