Case Study: S & D Coffee & Tea improves maintenance management with DPSI iMaint

S & D Coffee cuts unplanned downtime to 5% or less with DPSI

S & D Coffee & Tea, a major coffee and tea manufacturer, faced growing maintenance challenges as their operations expanded. Their existing system, PMC, was no longer sufficient to manage their complex equipment and increasing workload. They partnered with vendor DPSI to upgrade to their iMaint CMMS solution to better handle maintenance scheduling and asset management.

By implementing DPSI's iMaint, S & D Coffee & Tea gained robust tools for scheduling work orders, managing a large inventory of parts across multiple warehouses, and processing maintenance requests. The solution from DPSI led to a significant increase in maintenance efficiency, with unplanned downtime falling to 5% or less. The company now heavily relies on the iMaint system for daily operations, using its various modules to keep their growing business on track.

S & D Coffee & Tea