Case Study: City of Reidsville achieves efficient asset management and cost control with DPSI iMaint

City of Reidsville - Customer Case Study

The City of Reidsville (pop. 14,485) needed a better way to manage aging infrastructure and shrinking budgets after decades of economic change. City leaders sought software to centralize maintenance, extend asset life, and accurately track costs across departments and funds to meet reporting and audit requirements.

Reidsville implemented DPSI’s iMaint to manage vehicles, equipment, facilities, streets, water/sewer systems and thousands of parts, including fuel-system integration and fund-based cost coding for chargebacks. iMaint enabled preventive maintenance, streamlined Powell Bill and audit reporting, produced a reliable cost trail for insurance claims, and reduced staff time—resulting in stronger cost control, improved asset longevity, and faster, more transparent service delivery (with a citizen request portal coming online).

City of Reidsville

Deborah Butler

MIS Director